Thank you for shopping with us. salextra.com.bd believes in service and customer satisfaction. If you have any problem related to your purchase please feel free to call us at 01810008810 Or email us at email@example.com In general the return window remains open for 3 days from the purchase date and after that the product is automatically entitled with warranty as per the brand and company policy.
An item may be eligible for return within the applicable return window if it fulfills one or more of the following conditions:
Please note that Products displayed at any offer or campaign or sale and marked as non-returnable on the product detail page cannot be returned
All items must be returned in their original condition, with price tags intact (if any), user manual, warranty cards, original accessories and in the original manufacturerss box/packaging as delivered to you. We may reject the return/ pickup if the item(s) are not returned according to the policy mentioned against each category.
For electronic devices please remove any stored personal information (Picture, video, Messages etc) or any modifications (password, screen lock pattern etc) before returning the product.
Replacement of the product is subject to availability of the same on salextra.com.bd . If not found, customers may be asked for a refund or any other modality agreed by both parties. Shipping charges or the courier expense made for the product return is non-refundable